Ella contact

Talk to us about Ella.

Use this page for access questions, launch updates, support requests, privacy concerns, partnership ideas, campus or workplace pilots, and anything else tied to the Ella experience inside Umbrella Journal.

Access + launch updates Support + troubleshooting Privacy + safety Partnerships + pilots

Access and launch

Questions about availability, rollout timing, App Store access, or what Ella includes.

Email access team

Partnerships and pilots

For schools, counselors, employers, and organizations exploring Ella in a larger setting.

Start a partnership conversation

Privacy and safety

Use this for questions tied to Ella data handling, safeguards, or supplement documents.

Send a privacy or safety question

Send an Ella message

This form opens your email app with the details prefilled so the message reaches the Umbrella Journal team with the right context.

Your name

I am reaching out about

Organization or context

Message

Do not send emergencies or time-sensitive crisis requests here. For urgent risk or crisis, contact local emergency services immediately.

Need the quick overview?

See the main Ella page for screenshots, feature framing, and examples.

Back to Ella

Need common answers first?

Use the FAQ before emailing if you are looking for download, privacy, or use-case basics.

Read Ella FAQ

Need privacy details?

Review the Ella Privacy Supplement for Ella-specific data handling and safety review details.

Read Ella Privacy

Need terms or boundaries?

Review the Ella Terms Supplement for AI limitations, excluded uses, and safety boundaries.

Read Ella Terms